Home Products Services About Us Search Contact

About Us
Latest News
Contact Us


Military Metalwork
Hereford House
6 Edward Street
West Yorkshire


0113 245 1431

Solution Graphics

Terms & Conditions

Military Metalwork aims to be fair and reasonable in its dealings with clients. In the interest of transparency we have laid out our terms and conditions for you.


Terms and Conditions

  1. 'Made to Order' work will be scheduled for production on return of signed order, subject to available time. Orders should be completed within 6-8 weeks of the scheduled start date unless notified in writing.

  2. A 25 % deposit  is required with the order as conformation. Overseas clients will require a 50% deposit.
  3. Cut woven materials, such as lace and braid, are only refundable in the event of a fault inherent in the material. Customers should make sure of their exact requirements before ordering.

  4. Deposits are refundable in the event of cancellation of the order within 14 days of ordering and before work has started. After 14 days refund is discretionary. If work has already begun we will in most cases only offer a refund   less  the value of work completed
  5. 'Made to Order' items not in the standard online range are considered to be 'bespoke commisions' and are not refundable.

  6. Completed work will be handed to the client on receipt of full payment of the order. Unless otherwise specified all payment is due within 7 days of delivery.  Military Metalwork retains ownership of the goods until good value funds are received. Military Metalwork reserves the right to charge interest on overdue payments.

  7. Where lace or other materials are manufactured to order by an outside party, Military Metalwork accepts no responsibility for losses caused by delays.

  8. Delivery dates specified are approximate figures only and an allowance of 1 to 4 weeks should be allowed, unless a definitive time has been agreed in writing by both parties.
  9. Material estimates are general figures only, and are subject to change due to supplier variation and availability.

  10. The customer shall be responsible for any costs in preparing tooling to the specific requirements of the customer. Such tooling shall at all times remain the property of Military Metalwork.

  11. Pattern masters supplied to Military Metalwork are accepted on the basis that the customer has legal right to issue such patterns. Military Metalwork accept no responsibility for infringement of such rights from those items, and the customer will indemnify Military Metalwork for any costs arising from any infringements of those rights.

  12. Military Metalwork reserves the right to mark all product goods and other manufacturers thereof as appropriate with the Military Metalwork mark (        ) or additional as appropriate.

  13. Military Metalwork retains all copyright and design rights of items of its production. The copying of Military Metalwork products without permission will be deemed an infringement of those rights and subject to legal action.

  14. Military Metalwork reserves the right to charge for any drawings and/or design, research or sample work in the event of no order resulting and/or such items not being returned.

  15. Complaints or problems should be notified in writing within 14 days of reciept of goods.
  16. Military Metalwork items are considered to be accurate reproductions for historical display and are not warranted for any purpose other than visually and materially representing an historical artifact.

  17. Other terms and conditions as negotiated in writing and agreed to by both parties.
  18. These terms and conditions superceed all other terms and conditions within corespondence
  19. Statutory rights under English law are not affected

01 January 2010  E&O E.





· Lace & Braid
· Epaulettes
· Regalia
· Metalwork
· Crossbelt Plates
· Buttons
· 18th C Accoutrements
· Napoleonic Accoutrements
· Victorian Accoutrements
· 18th C Headdress
· Napoleonic Headdress
· Victorian Headdress
· Headdress Parts
· Plumes
· Special Offers






Copyright © Military Metalwork 2010

Home · Products · Services · Latest News · Articles · Links · Contact · Terms & Conditions